If you see serious wrinkling on both sides of both film and paper, the laminating rollers probably need to be closed and locked. Check you roller opening/closing controls.
The film will wrinkle if there is not enough supply roll tension. Any laminator needs a certain amount of resistance to the unwinding of the supply rolls so that the film lays flat as it goes into the rollers.
A. Make sure the film path is correct for both top and bottom webs.
B. Make sure the film is threaded around both the top and bottom idlers.
C. Make sure the machine is up to temperature.
IF the top roll of film looks fine, but the bottom shows alot of bubbles and wrinkles, the bottom
idler is probably NOT threaded. (refer to the threading guide page in your manual)